Schindler's Factory tickets: 60 PLN, named and checked against ID, on sale 90 days ahead, and closed on the first Tuesday of the month

💡 The Short Version: The museum’s ticket is 60 PLN (about £11.50), named, and checked against an original ID on the day. Online tickets go on sale 90 days ahead and stop 6 hours before the visit; the ticket office sells tickets for the next slot only. The factory is closed on the first Tuesday of the month: 6 October, 3 November and 1 December. Monday is free from 10:00 to 15:00, by desk ticket only. The ticket also admits you to the Eagle Pharmacy and Pomorska Street within 7 days. The factory is not on the Kraków Card. Or book a tour: the Schindler’s Factory guided tourad (£17 to £23) adds a guide; the museum’s own English tour costs 90 PLN.

The tickets, compared

Prices are from the Museum of Kraków’s branch page, valid from 2 January 2026, at about 5.15 PLN to the pound. The museum’s ticket shop is bilety.mhk.pl. The city introduced named tickets in October 2025 to stop tickets being resold at inflated prices, and its announcement says so. Look-alike sites sell tickets for Schindler’s Factory too, and the museum accepts only a ticket it issued.

• A factory ticket also admits you to the Eagle Pharmacy and Pomorska Street within 7 days of the date on the ticket, during their opening hours. They are open Wednesday to Sunday.
• The English tours run from Tuesday to Sunday at 10:00, 12:00 and 16:00. The museum says to check availability on its website or at the ticket office.
• The Kraków Card does not include the factory.

How to buy

• Online: tickets go on sale 90 days ahead, individual tickets from 09:00 and group tickets from 08:00. You can buy five tickets per purchase, you need an account at the museum’s ticket service, and you have 30 minutes to finish paying.
• The name: each online ticket is named. Bring the original ID that matches, and enter only on a ticket the Museum of Kraków issued.
• Refunds: within 14 days of buying, and no later than 4 days before the visit.
• Online sales stop 6 hours before the visit.
• At the ticket office: it sells tickets for the next free slot only, up to five per person, and you enter within 15 minutes of the time printed. The museum says that being unable to buy through the system does not mean the office has none.
• On Mondays: free tickets are sold at the desk only, with no booking, in limited numbers.

Tours worth paying for

The museum’s ticket is the way in, and the exhibition is visited without a guide unless you book the English tour. The products below are guided tours on GetYourGuide, which is not the museum’s shop. Prices are the usual range of its “from” prices, per person.

The factory with a guide

£17 to £23 · 4.2 stars from 4,866 reviews · 1.5 to 2 hours

Krakow: Oskar Schindler’s Factory Guided Tourad is GetYourGuide’s biggest Schindler’s product. The museum’s own English tour is 90 PLN (about £17.50), so check what the booking includes before you pay more.

A second guided tour

£18 to £20 · 4.4 stars from 1,431 reviews · 1.5 to 2 hours

Krakow: Schindler’s Factory Guided Tourad is a guided visit of the exhibition.

A tour with a fast-track ticket

£34 to £36 · 4.5 stars from 1,854 reviews · about 100 minutes

Krakow: Schindler’s Factory Tour & Fast-track Ticketad is a tour with an English-speaking guide and a ticket included.

The factory and the ghetto

£38 to £40 · 4.6 stars from 929 reviews · 3 hours

Krakow: Schindler’s Factory & Ghetto Small Group Tourad combines the exhibition with the former Kraków ghetto in a small group. For the ghetto alone, see the Podgórze ghetto guide.

The former administrative building of the enamel factory on ul. Lipowa. Photo: Andrzej Otrębski, Wikimedia Commons, CC BY-SA 4.0.

What to see

The museum is in the former administrative building of the Deutsche Emailwarenfabrik, the enamel factory that Oskar Schindler ran in Zabłocie. The permanent exhibition is “Kraków under Nazi Occupation 1939–1945”, which the museum describes as a theatrical, film and multimedia narrative of the city and the fate of its Polish and Jewish citizens.

1. The exhibition. It follows the city through the occupation, from the German entry on 6 September 1939. The museum gives no visit length, and GetYourGuide lists the guided visit at 1.5 to 2 hours. The last entrance is 1.5 hours before closing.
2. The Eagle Pharmacy and Pomorska Street. The same ticket covers them for 7 days. The pharmacy at Plac Bohaterów Getta 18 is the only pharmacy that worked in the ghetto, and Pomorska Street 2 is the building where the Gestapo held and interrogated people. The Podgórze ghetto guide covers both.
3. KL Płaszów. The museum’s Memory Trail also lists the site of the former Płaszów camp, which holds an open-air exhibition.

The factory halls beside the museum house MOCAK, the Museum of Contemporary Art, at the same address, ul. Lipowa 4. Museums in Kraków covers it.

What to skip: nothing in the exhibition. The Eagle Pharmacy and Pomorska Street can wait for a second day within the 7 days. Book the museum’s English tour only if you want a guide: the exhibition is a film and multimedia narrative.

Hours, rules and getting there

• Closed: the first Tuesday of the month (6 October, 3 November, 1 December), 1 November, 11 November, 24 December and 25 December 2026.
• Last entrance: 1.5 hours before closing.
• ID: bring the original ID that matches the online ticket.
• Getting there: the museum is at ul. Lipowa 4, in Zabłocie, across the river from Kazimierz.

The Podgórze ghetto guide covers the Eagle Pharmacy and Pomorska Street that the ticket opens, and Kazimierz is the district across the river. The factory is not on the Kraków Card. Free museum days in Kraków has Monday’s free entry with the rest of the week. For the rest of the city’s bookings, see what to book before you go to Kraków, and Wawel Castle and the Czartoryski Museum are the other tickets to book ahead. 3 days in Kraków and Kraków in one day fit the closed days into a plan. To sleep nearby, where to stay in Kraków compares the areas, and where to eat in Kraków lists places to eat. Kraków walking tours include tours of the ghetto and Podgórze.